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Having worked with a variety of immigration databases, BlueDot is definitely the best-designed and most user-friendly I've encountered. The system is highly customizable, allows users to add notes and reorder steps at the click of button when a case, unavoidably, fails to follow expected course; this makes it easier to track progress and keep key details in the forefront, as cases wind their way through stage after complex stage of the immigration process.
BlueDot not only makes it possible for our company to track case status but allows many people in multiple locations to collaborate on casework and file updates.
This increases efficiency, improves communication with clients and, ultimately, helps our company and our employees better negotiate the complex world of immigration. The few technical difficulties we've encountered in our years of use have been overcome with the dedicated, smart, and empathetic support from BlueDot's tech experts.
This is a company that raises the bar on customer service.
Katie Sellers Paralegal | ITELLIGENCE